1. Your Agreement
2. Personal Information We Collect
2.1. Information We Collect
When you use our Site, we receive and collect information, including personal information. “Personal Information” includes any information you provide us that could reasonably be used to personally identify you. The data we collect depends on the services and features you use, and could include the following types of information, some of which may include Personal Information:
2.2. Information You Provide Directly to Us
We might collect your name, email address, address, phone number, zip code, and other similar contact information, which you provide directly to us. You might provide us with information in a number of ways, including, without limitation by taking any or all of the following actions: (i) subscribing for our newsletter (if any), (ii) emailing us, (iii) registering a user account to access certain types of our services and products, or (iv) purchasing a service or product through or from us.
You might be provided with the ability to post, submit, upload, embed, display, communicate, or otherwise distribute text, data, graphics, external links, or other materials (“User Content”). We collect User Content when you submit it to us, providing us feedback, or while using the services. User Content may be stored by us, displayed to other users, or used for promotional purposes. User Content may be read, collected, and used by third parties. You should exercise caution before you share Personal Information in your User Content.
2.3. Device Information
We collect information from your computers or mobile devices, either directly or via analytics partners, including your activity on our Site across devices. This includes data such as IP addresses, geo-location, time zone, cookie information, mobile device, advertising identifiers, browser and version, operating system type and version, mobile network information, device settings, and software data. We may recognize your devices to provide you with personalized experiences across the devices you use.
Our analytics partners collect location information from sources such as IP addresses and mobile phone network data. You can manage your location preferences and opt out of location tracking by using the location settings on your devices and within your web browser.
2.5. Technical Information
We collect information about how you and your device interact with our Site and our services and products, including, for example: (1) referring source (i.e., the site you visited prior to visiting our Site); (2) date and time of access to our Site; (3) our Site pages visited and our Site features used, and the order of use; (4) type of computer or other operating device accessing Site, type of browser used to access our Site, and type of operating system you use; and (5) other similar information about the interaction between your browser and our Site. We collect and store technical information through information gathering tools such as cookies, web beacons, and other similar technologies.
In addition to browser cookies, we may use other locally stored objects (sometimes referred to as “flash cookies”) stored in your hard drive or other operating device. These flash cookies will not be deleted when you delete cookies from your browser, and even if you set your browser to not accept cookies, these cookies will still be stored on your hard drive or other operating device when you use our Site. We may use this technology for purposes such as information security, and fraud prevention, and to collect and store information about your preferences and navigation to, from, and on our Site. We do not use this technology for online behavioral advertising purposes. If you choose to disable or otherwise control flash cookies, our Site may not function properly on your computer or other operating device, and certain features may not be available to you.
We may use web beacons (also called clear GIFs or pixel tags) or similar technologies to collect technical information about your use of our Site and your viewing and use of emails we send to you. Web beacons are graphic image files embedded in a web page, our Site feature, or email that provide a presence on such web page, feature, or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using our Site and opening our emails, and for what purposes. For example, we might place a web beacon in a marketing email to notify us when a user clicks on the link in the email. We do not collect Personal Information with web beacons, and we do not link information retrieved from web beacons directly with Personal Information you have given us.
3. How We Protect And Store Personal Information
We store and process your Personal Information using third party servers located in data centers in the United States. We also use customary computer safeguards such as firewalls and data encryption, enforce physical access controls to our office and files, and authorize access to personal information only for those who require it to fulfill their responsibilities for Company.
We strive to ensure security on all of our systems. Despite our efforts, we cannot guarantee that personal information will not be accessed, disclosed, altered, or destroyed by breach of our administrative, managerial, and technical safeguards. Safety and security of your Personal Information also depends on you. You should not send us credit card information or other sensitive information via email, as this is not secure. If you create an account on our Site, you are responsible for keeping your username and password confidential. Please notify us if you become aware that your Personal Information is lost, stolen, or used without permission. We may disable access to your Site account, if any, in order to prevent an unauthorized third party from accessing your account. Further, in the event of an unauthorized use of your credit card, you should contact your card issuer immediately. We urge you to take adequate precautions to protect your personal data, including, without limitation, not sharing your password should you have an account with us.
If we learn of a systems security breach, we will attempt to notify you electronically so that you can take appropriate steps. By using our Site, you agree that Company may communicate with you electronically. We may post a notice on our Site if a security breach occurs. We may also send an email to you at the email address you have provided to us. You consent to receive notices by email. You agree to provide us up-to-date contact information, including a functional email address which is checked on a regular basis. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach), please email email@example.com.
4. International Data Transfers
5. How We Use the Personal Information We Collect
- provide services and products;
- diagnose problems with our Site and to provide user support;
- to customize and tailor your experience using our Site;
- to make our Site more compatible with technology used by our users, to analyze statistical use patterns, and to otherwise improve our Site;
- create an account connection between you and our payment processor;
- customize, personalize, measure, and improve our services, our products, and our Site;
- send you updates about news products and services, only if you have opted-in to receive such information;
- compare information for accuracy and verify it with third parties;
- perform other duties as required by law; and
- perform analytics using aggregated and anonymized information based on information provided by you.
6. How We Share Personal Information
6.1. Information Shared with Third Parties
We do not share, sell, rent, license, trade, or otherwise transfer or disclose your Personal Information with or to third parties for their promotional purposes. We may share de-identified, aggregated information without restriction.
6.2. Third-Party Service Providers
We share information with our third-party service providers who assist us by performing services related to our operation of our Site (such as hosting, data storage, payment processing, fulfillment, and security) and to conduct marketing on our behalf.
6.3. Third-Party Analytics Services
We may use third-party analytics services to assist us in better understanding users of our Site. For example, we may use these services to track and analyze certain information, such as feature usage. We only ever provide these service providers with (or allow these service providers to collect on our behalf) the technical information described above. We use the information collected from these service providers to make our Site better and easier to use. In particular, we use Fathom Analytics to evaluate and improve our Site and off you more personalized services and products.
To learn more about Fatham Analytics and how to opt out, please review Fatham Analytics privacy notice at https://usefathom.com/privacy. This information includes content viewed or click on, the frequency and duration of your activity, navigation of our Site, and ads, if any, you might have clicked to arrive at our Site.
6.4. Merger, Acquisition, or Sale
6.5. Required by Law
We reserve the right to release your information if we believe in good faith that (i) such release is required to comply with any law, rule, or regulation, or any search warrant, subpoena, court order, or similar legal process; or (ii) disclosure is necessary to protect or enforce our rights or property, to protect the rights or property of others, to protect your safety or the safety of others, in emergency situations, to defend against legal claims, to enforce our contractual or other rights, or to take action regarding illegal activities or suspected fraud.
6.6. Public Areas of Site
Our Site, from time to time, might contain areas where users can post User Content that will be viewable by other users of our Site or affiliated sites. You should be aware that when you voluntarily disclose Personal Information on these areas of our Site for public viewing, the information may be collected, stored, used, and disclosed by other users of our Site. Such activities are beyond our control, and we will have no responsibility for or liability regarding the protection or security of such User Content. Do not post Personal Information that you want to keep private on these areas of our Site.
7. Controlling Your Information
You can manage or review your account information, marketing preferences, and user data. If you would like to receive a copy of your Personal Information in our records, including, a machine-readable copy of your Personal Information, or would like to correct or remove such information from our records, please contact us at firstname.lastname@example.org. See above regarding how to opt out of receiving marketing communications. In addition, you may log into your account, if any, to update your account information. Please email us at email@example.com if you would like us to fully-delete your account, if any, and all account information.
7.2. Retention and Storage of Information
We may retain all Personal Information in our databases until you ask us to remove your information from our databases. Note that even after you ask that we remove your information from our databases, it may be impossible to remove some information, such as information tracked in our web server log files and information that may reside in backup files. This residual information is retained to preserve the integrity of backed-up files and for business continuity purposes. We may also retain certain technical information even after you request that we remove your information from our databases, for use in the aggregate and to analyze and improve our Site and affiliated sites. Further, even after you request that we remove your information from our databases, we may retain Personal Information with any document retention policy and to comply with applicable laws, rules, regulations, or guidelines; to prevent fraudulent activity; to protect ourselves against liability; to resolve disputes; to enforce our contractual or other rights; to permit us to pursue available remedies and limit any damages that we may sustain.
7.3. Do Not Track
We do not track our users over time and across third-party websites to provide interest-based advertising and therefore do not respond to Do Not Track signals. Further, by default, Fathom Analytics does not track personal data, so when someone visits our Site, it will log that a page was visited, but not by who specifically. For these reasons, our Site does not support Do Not Track (DNT) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit www.donottrack.us.
8. California Residents
California residents have certain rights under the California Consumer Privacy Act (“CCPA”). Please note that the CCPA does not apply to nonpublic personal information collected by financial institutions, which is regulated by other laws.
We collect the following categories of personal information subject to the CCPA: identifiers (such as email address and IP address), approximate geolocation information, and Internet or other electronic network activity information (such as browsing history and related usage data).
California residents may make a request for access to certain personal information subject to the CCPA, not otherwise exempted as nonpublic personal information collected by financial institutions, by sending an email to firstname.lastname@example.org. We may verify any such request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.
9. Age Limitations
We provide a business-to-business service and do not knowingly solicit or collect information from anyone under the age of 18. In the event that we learn that we have inadvertently collected personal information from someone under age 16, we will take reasonable steps to delete that information. If you believe that we might have any information from a child under 18, please contact us at email@example.com.
10. Links to Other Sites
12. How to Contact Us
14321 Winter Breeze Drive, Suite 16
Midlothian, Virginia 23113